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FAQ Category Archives:

Kathleen Thurston-Lighty
What outcomes are achieved by recycling print cartridges with CtL?

The products recovered from the Close the Loop process include plastics, metals (ferrous and non-ferrous),...

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Kathleen Thurston-Lighty
Why is recycling my cartridges favourable to the environment?

Material recovery processes ensure that valuable materials are not disposed of as waste and are...

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Kathleen Thurston-Lighty
Where can I buy recycled products?

You can purchase Enviroliner pens directly from us. Pens are also available through participating Officeworks and Postshop...

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Kathleen Thurston-Lighty
Is there a preferred way to place the cartridges in your collection boxes? Should they be placed horizontally or vertically?

The preferred way to place your used cartridge is horizontally into your bag. Place the...

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Kathleen Thurston-Lighty
How can I further support the responsible recycling of printer cartridges?

Not all printer and cartridge manufacturers take responsibility for the end of life management of...

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Kathleen Thurston-Lighty
What environmental benefits result from my company recycling cartridges?

Customers who use the Close the Loop program can receive reporting on total items/weight of...

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Kathleen Thurston-Lighty
How do I promote our recycling program to staff?

You can download a printable poster, email template, intranet information and pictures here. If you are a...

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Kathleen Thurston-Lighty
What about mobile phone recycling?

Mobile phones can now be placed in our boxes! HOWEVER please contact our customer service...

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Kathleen Thurston-Lighty
What about battery recycling?

Batteries must not be placed in our collection boxes. Batteries cannot be placed in our...

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Kathleen Thurston-Lighty
How do I book a pickup?

If you are a registered customer, click here to organize the collection of your full bag of...

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