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FAQ Category Archives:

Kathleen Thurston-Lighty
How do I promote the recycling program to staff at our site?

For free promotional material, please visit here.

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Kathleen Thurston-Lighty
What is considered an eligible bag for collection?

A full bag is a bag that weighs between 8KG and 16KGs and has enough...

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Kathleen Thurston-Lighty
What is considered an eligible bag?

Any bag returned to CtL must adhere to the below attributes: 100% of the product...

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Kathleen Thurston-Lighty
Where can I buy Enviroliner™ Pens?

You can purchase Enviroliner™ pens directly from CtL. If you are a member, please raise...

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Kathleen Thurston-Lighty
What services do you provide to manufacturers?

Our services range from environmental consulting and Design for Environment through to global take-back, bulk...

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Kathleen Thurston-Lighty
What type of reporting can you provide me with?

Registered customers are able to receive Resource Recovery Certificates or annual detailed returns reports. For large corporate customers...

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Kathleen Thurston-Lighty
What first aid measures should be taken if toner dust causes irritation to the eyes or skin?

Please refer to the product MSDS. Close the Loop recommends that eyes are immediately washed...

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Kathleen Thurston-Lighty
What is required by my company and staff to ensure recycling cartridges is safe for all?

It’s important to follow the manufacturer’s guidance on the handling of toner and other cartridges....

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Kathleen Thurston-Lighty
What is the likelihood of a person being exposed to harmful chemicals from the used or half used cartridges?

Toner and ink are safe to use and handle in line with the manufactures guidelines;...

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Kathleen Thurston-Lighty
Are there any health and safety risks from recycling print cartridges? Is there a carcinogenic or other potentially harmful substance they could be exposed to?

The Material Safety Data Sheets (MSDS) available from the manufacturer provide comprehensive information about the...

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