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Collection is a key component toward achieving a Circular Economy. It demands thoughtful consideration not only to what is being collected but how it’s being accomplished. With the right tools and strategies in place, this initiative can help grow your market share and protect your brand while accomplishing your sustainability goals.
Close the Loop examines the efficiency and security of every step of your take-back program with the same degree of scrutiny you would apply to your own supply chain. Applying business intelligence tools and closely managing warranty returns and recalls are some of the ways Close the Loop has helped customers grow their brands and uncover new business drivers.
Working with Close the Loop, customers benefit from years of experience running product take-back and end-of-life collections across the globe, including expertise in sustainability requirements and a steadfast commitment to zero waste to landfill.
A customer approached Close the Loop to redesign their take-back program. They were experiencing problems with their logistics provider and wanted to use this program as a sales driver and market differentiator.
Close the Loop designed a return method which satisfied their logistics provider’s requirements making the reverse logistics more efficient. As a result, end users were returning more per container and staying within the logistics provider’s guidelines.
By changing their take-back program, the customer was able to increase their returns. This program is now a pillar in their marketing and is a key differentiator in the sales process.