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IT Asset Recovery & Refurbishment

Sustainable Technology, Built to Last

Close the Loop provides secure, certified IT Asset Disposition (ITAD) and refurbishment services for enterprise, OEM, and government clients, helping extend product lifecycles,recover value, and reduce e-waste.
TALK TO OUR TEAM

Sustainable, Certified, Traceable, Secure.

As a Platinum Global Renew Partner for HP, we work with major OEMs and corporateclients to manage large-scale technology recovery programs, including data centredecommissioning, asset testing, resale, and responsible recycling.

Our Expertise

We provide a secure, traceable, and environmentally compliant IT Asset Disposition (ITAD) process, designed to reduce e-waste and meet enterprise-level sustainability standards.

Collection & Assessment

Devices are collected through our Take-Back Program, IT asset disposition programs, and corporate refresh cycles, then evaluated for potential reuse. This includes retail returns, off-lease equipment, and even damaged or end-of-life products, each managed through tailored recovery pathways.

Data Erasure

All data is securely wiped using globally recognised standards such as ISO 27001 and NIST 800-88, ensuring full compliance and data protection for our partners.

Testing & Processing

Devices are tested, graded, and cleaned to restore functionality where possible.

Quality Assurance

Each unit undergoes multi-point inspection and functionality testing before resale or recycling. Currently, Close the Loop does not offer public-facing direct sales or product warranties.

Reuse or Recycling

Devices suitable for reuse are returned to OEMs or distributed through approved partner channels. Others are responsibly recycled through certified e-waste partners, ensuring nothing goes to landfill.

Devices We Process

Close the Loop securely manages IT equipment for refurbishment or recycling, depending on condition and client requirements.

Laptops & Chromebooks

Close the Loop securely collects, wipes, and tests enterprise laptops and Chromebooks. Functioning units are returned to OEM or partner programs for reuse, while non-functioning devices are responsibly recycled. Every device is processed under strict data security and environmental standards.

EXPLORE REFURBISHED LAPTOPS

Desktops & All-in-One PCs

Close the Loop manages secure recovery and data erasure for enterprise desktops and all-in-one systems.

Units that pass testing are redeployed or reused through OEM programs, while others are responsibly recycled for material recovery.

EXPLORE REFURBISHED DESKTOPS

Monitors & Screens

Monitors and screens are securely collected and tested for reuse potential.
Non-reusable displays are recycled in line with strict environmental regulations, ensuring zero landfill impact.

EXPLORE REFURBISHED MONITORS & SCREENS

Inkjet & Commercial Printers

Printers and imaging equipment are collected through OEM and enterprise programs, securely processed, and tested for potential reuse.

Non-reusable units are disassembled and recycled responsibly through certified partners.

EXPLORE REFURBISHED PRINTERS

Accessories

Close the Loop securely collects and processes IT accessories such as mice, keyboards, and docking stations. Items suitable for reuse are directed to authorised OEM programs; all others are recycled responsibly under our zero-landfill commitment.

EXPLORE ACCESSORIES

Security & Compliance Focus

We understand the risks associated with IT asset disposal, from data breaches to environmental compliance.
Close the Loop adheres to globally recognised standards in information security and environmental management, including:

  • R2v3 – Responsible Recycling, Version 3 (certified across our North American facilities)
  • ISO 14001 – Environmental Management (certified across CTL operations)
  • ISO 27001 – Information Security Management(aligned with through data handling and erasure processes)

Every asset we process is managed with verified traceability, sustainability, and full compliance assurance.

Take-Back Program

Secure, Sustainable Collection

Our IT Refurbishment services operate within Close the Loop’s global Take-Back Program,  a proven system for collecting, transporting, and processing end-of-life electronics.

‍Through this framework, we manage device collection from enterprises, OEMs, and public agencies with full chain-of-custody tracking and zero waste to landfill.

Key Take-Back Benefits for IT Assets

Customised logistics to meet enterprise and government needs

Brand protection through secure handling and certified destruction

Efficient reverse logistics to reduce cost and carbon footprint

Compliance across multiple jurisdictions

Detailed recovery and recycling reporting

Secure IT Recovery & Take-Back

Every device we handle is processed through Close the Loop’s IT Asset Recovery network, combining secure take-back, verified data wiping, and responsible recycling, ensuring nothing goes to landfill.

SPEAK TO OUR IT Asset TEAM

Who We Work With

Close the Loop partners with a wide range of enterprise and public-sector clients globally, including:

OEM & Technology Partners

including HP, where we serve as a Platinum GlobalRenew Partner

Data Centres & Cloud Infrastructure Providers

secure decommissioning andasset recovery

Enterprise & Managed Services Providers

white-label refurbishment programsand reverse logistics support

Government & Public
Sector Clients

certified recycling and data destruction withzero waste outcomes

How It Works

Our closed-loop IT lifecycle model ensures nothing goes to waste:

Collect

Through OEM and enterprise programs, we manage secure take-back and reverse logistics for used technology.

Create

Assets suitable for reuse are tested and prepared for redeployment through approved OEM and partner channels.

Recycle

End-of-life devices are responsibly processed through certified e-waste partners.

Equipment Recovery Pathways

Close the Loop processes a range of IT assets through multiple recovery streams:

Retail Returns

We manage returned products from retailers, including testing, refurbishment, and remarketing to maximise recovery and resale value.

Off-Lease Equipment (b2b)

Collection, aggregation, testing, and return to OEM or recycling partner.

Damaged or Rejected Products

Processed and recycled to recover valuable materials, reducing OEM write-offs.

End of Life or Retired Electronics (b2c)

Securely collected and recycled through verified e-waste facilities.

Results That Matter

At Close the Loop, every IT asset recovered contributes to reducing e-waste, conserving resources, and cutting carbon emissions associated with manufacturing new technology.

700,000+

devices processed annually

Why Choose
Close the Loop

Trusted by Tier-1 OEMS & Brands
Tailored Asset Reporting
Complete transparency for every asset
Secure & Compliant Processes
Reduce legal, data, and environmental risks
Global Reach, Local Support
Regional operations across Australia, U.S., and EMEA
Circular Value Creation
Turning used technology into new opportunity

Case Studies and Success Stories

Case Study: 
Global Tech Brand, Circular Device Program

Case Study: Government Agency, Secure IT Disposal

REQUEST FULL CASE STUDY

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Get in Touch

Whether decommissioning a data centre, managing an IT refresh, or sourcing high-quality refurbished assets, we’ll tailor a secure and sustainable recovery solution to suit your needs.

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