Customer Services

Close the Loop® offers a multitude of services to its customers. These services accommodate manufacturers, home users, large corporations, government departments and anyone who uses a fax, photocopier or printer and cares about the environment!

Public:

What can be Recycled: All Inkjets, laser Cartridges, Toner bottles, drum kits, fuser kits, PCUs of any brand from any fax, photocopier or printer can be Recycled. With zero waste to landfill from the Recycling process.

Public drop off points: For home users and small to medium businesses its easy to Recycle your used Cartridges at our Australia wide network of public drop off points.

Government and Businesses:

Register for a collection box: Government Departments and Large businesses using 3 or more cartridges per month, can register online here for our FREE Collection service.

Book a pickup online: If you are a registered customer, click here to organize the collection of your full bag of cartridges.

Environmental Reporting: registered customers are available to receive quarterly Resource Recovery Certificates or annual detailed returns reports.

Promotional information: Encourage use of your new Recycling program by accessing our various promotional tools available for download or copy and paste.

Purchase Recycled Products: Recycled rollerball pens and refills, rulers, park benches and a variety of eWood products are available to the public and Corporates.

Manufacturers:

Customised Collection programs: Design your own 'takeback' program

Cartridges 4 Planet Ark: Join the 5 participating OEMs sponsoring the 'Cartridges 4 Planet Ark' program and benefit from the additional promotions through Planet Ark.

Other: testing and repack, rewards fulfillment, return of cartridges to nominated supplier etc

International Services: Manufacturing Scrap and Product Takeback Recycling
Services are available for Original Equipment Manufacturers anywhere.

Design for Environment: let Close the Loop assist in reducing the complexity of your products, ultimately reducing the cost to recycle and increase the availability to reuse clean recycled product

Environmental Consultation: comprehensive review of existing or potential collection and recycling opportunities globally.

Purchase Recycled Products: Recycled felt tip pens, black colourant, rulers, park benches, and a variety of eWood products are available to the public and Corporates.